Request Maintenance

See how to request maintenance work for a machine on the tablet

David Andrade avatar
Written by David Andrade
Updated over a week ago

Autodesk Fusion Operations allows you to create Maintenance Orders, which you must perform to keep your Machines working smoothly. Maintenance Orders might be regular servicing of equipment, routine checks, repair work, and replacement of worn or nonfunctional parts.

You can collect maintenance work data directly from the shopfloor and you can also request maintenance work to be performed from your mobile device. To do so, follow the guide below.

Creating Maintenance Request on the tablet

Don’t forget to setup your mobile device to configure the ‘Request Maintenance’ button and make it available.

1. On your tablet, click in ‘Request Maintenance’.

2. Select the machine which needs maintenance.

3. Describe why you are requesting a maintenance order.

4. Select the priority for this maintenance.

5. You’re done! You requested a Maintenance Order, that will become visible on the back office to be approved.

Consulting Maintenance Requests on the back office

In the picture below you can see how maintenance requests appear in the back office. Learn how to consult and approve a maintenance order in the back office here.

Once your maintenance order has been approved, you can start working on it. Learn how to do it here.

Need help? Request a Fusion Operations expert to contact you here.

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