What is a Client Order?

A Client Order represents the products that your company will have to send to your clients. Before creating a Client Order you need to have the Client and Products created in Prodsmart (see How to create a Product? and How to create a Client?).

If you want to send the ordered products to your client in different dates you can organize them in different Shippings. One Client Order may contain more than one Shipping. Each Shipping must have, at least, one Product. You can also create different Shippings just to better organize the products ordered by your client. When creating a Client Order, Prodsmart will automatically create its Shippings for you.

How to create a Client Order with multiple Shippings?

By clicking the button Add new Shipping you can create different Shippings inside a Client Order. Each Shipping may have one or more products. To add more products to a Shipping, click the button Add Product.

As can be seen in the previous image, the total ordered quantities for each product are shown, so that you can easily confirm them.

How to create Production Orders for the ordered products?

Prodsmart will help you create the Production Orders necessary to produce the quantities ordered by your client. By clicking the button Create Production Orders (as shown in the following image), you can easily create the Production Orders for the products ordered.

How to notify Clients about their orders?

When an Client Order or Shipping changes its status Prodsmart automatically creates a notification. These notifications will appear in the Client Order page. An example can be seen in the following image.

Although the notifications are automatically created, they are not automatically sent to the client. You must send (or re-send) a notification so that your client receives an e-mail. The e-mail sent to your client will contain a link where he can check, in real-time, the status of the order. You can see what he will see by clicking the button See as client.

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